Terms and Conditions
Please take the time to read these terms and conditions, they are designed to support you in your journey
Terms and Conditions
A session may be carried out in person, over the telephone or via Skype at a mutually agreed time and place throughout the duration of the period stated in the coaching agreement. You, the client and I, the coach must be on time for the sessions whether they take place in person or by telephone. Group classes are scheduled in advance and noted on the website, any changes by the coach will be made 48 hours in advance with the exception of emergencies. If you can not attend the class, they are recorded and you will have access to the recording.
Payment: Fees and payment methods for all coaching services are processed through our website prior to the start of your coaching service. Prices are listed on the website.
Cancellation: If a private One-on-One Coaching session is cancelled it will be rescheduled at an agreed time. At least 24 hours notice of cancellation or change of arrangements must be given on either side, (unless in the case of an unexpected and unavoidable occurrence). If you are not able to attend a live group Coaching Class or Live Life Coach Certification Class, you will have access to the class replay for 1 week.
Engagement of the Coach: We will arrange to provide coaching services to you, the client, at the agreed times and places set out in the coaching agreement in accordance with your individual requirements. We will conduct all interactions with you in a respectful and non- discriminatory manner, following our class agenda or your determined agenda for private One-on-One Coaching sessions. In the event of us being unable to provide an agreed coaching session or class, for whatever reason, we will reschedule the appointment or class.
Preparation for Sessions: You are expected to carry out any agreed actions or tasks by way of preparation for the sessions, and acknowledge that you are responsible for your own progress, accomplishments and decisions made during the coaching process.
Coaching Methods: You acknowledge that the coaching sessions may be personally and emotionally challenging, and on occasions you may feel frustration, annoyance or distress. You will take all steps to ensure that you schedule your session times when you are in an appropriate mental, emotional and physical condition to proceed with the session. You will not hold me liable for any loss or cost incurred by you ( or any person related to you), in the event of mental, physical, emotional stress or distress ( or any other ailment or condition ) caused either directly or indirectly in relation to the coaching sessions. Empower Coaching Network, Inc. Is not responsible or liable for what our coaches recommend, say or do during any sessions. It is our client’s responsibility to use their own discernment and free will in their choices and decisions.
Responsibility for achievement of goals: We are Certified Life Coaches, with some Coaches having multiple certifications or licenses, engaged in continuous professional development activities. We make no representation or warranty that any of the coaching methods or sessions will work for your personal circumstance. If I make a professional judgment that coaching is not a suitable intervention for your particular situation, I will advise you of that fact. You will not hold me responsible in any circumstance for the failure (in whole or part) to achieve any of your goals. Your results are dependent of your engagement, participation and the application of coaching, your ability to learn and your ability to accept change.
Scheduling: All Coaching Sessions are scheduled in advance by direct agreement between you and your Coach. Your success and personal breakthroughs are our priority; please make them yours as well. If for any reason you cannot attend a scheduled Coaching Session you are fully responsible for informing your Coach and arranging alternate times. A minimum of 24 hours notice is required otherwise the session will be deemed to be forfeit. To avoid confusion it is necessary that you either speak to your Coach in person, via phone or email contact and receive our reply as a confirmation to any cancellation.
Confidential Material: Your Coach and Empower Coaching Network will not divulge that you are in a coaching relationship without your express consent. You, of course, are free to discuss the coaching relationship with anyone at any time. This confidentiality statement is valid only insomuch as the appropriate state or federal laws allow. In the case of an Employer sponsored coaching arrangement, the confidentiality statement will be subject to the Employer’s own company policy. The coaching relationship is not privileged and as such all records regarding the coaching sessions can be subpoenaed.
Termination of Agreement: Either party can, with good reason and prior notice terminate the coaching agreement within 15 days for our group Coaching Classes and One-on-One Coaching Sessions and within 30 days for our Life Coach Certification after purchase or prior to any materials are given to the client for the coaching program for a refund. Fees paid for sessions which have taken place will not be refunded, and payment will be due for any sessions which have taken place but not been paid for before the termination of the agreement.
Program changes: Empower Coaching Network reserves the right to change, modify or cancel the Program as considered necessary. Any such change will be made in consultation with the Client.
Intellectual Property: All material relating to the Coaching Programs are subject to copyright and other intellectual property rights. The copyright in all such materials remains the property of their owners and may not be recorded, used or reproduced, without the written permission of the copyright owner. You agree not, at any time, to do anything that would infringe the intellectual property rights in such materials.
Indemnification: The undersigned agrees to release Empower Coaching Network, its officers, employees, Coaches, representatives and their respective heirs, successors and assigns form any claims which the undersigned may otherwise have been arising out of or in any way related to participation in the Coaching Program and harmless from any loss or liability from actions taken or situations created as a results of the Coaching Sessions or relationship. You understand that all action taken is performed voluntarily. Clients should seek independent professional advice before undertaking any physical, business or investment actions.
Privacy: We value your privacy, your information is confidential and not shared. We never spam you.